“We’ve rolled back a network change that we believe is causing impact. We’re monitoring the service as the rollback takes effect,” the company said on Twitter, the go-to virtual meeting place users flock to when something is down. Later on, it added that it had connected “the service to additional infrastructure to expedite the recovery process.”
In a service status update, Microsoft listed the following services as being affected: Teams, Exchange, Outlook, Sharepoint, OneDrive, Microsoft Graph, Power BI, Microsoft 365 admin portal, Microsoft Intune, and Microsoft Defender for Cloud Apps, Identity, and Endpoint.
According to Reuters, the networking outage affected Microsoft’s cloud computing platform, Azure, which in turn took down a variety of the company’s work apps. The outlet reported that Azure services were impacted in the Americas, Europe, Asia Pacific, the Middle East, and Africa.
At 7 a.m. ET, Microsoft reported that a majority of users were now able to access its services, adding that it was continuing to monitor the service’s recovery process. By 7:30 a.m. ET, Microsoft’s status page showed no incidents and stated that both Microsoft 365 services and Azure were available.