• Good: Amazon Sends “Best Customer Service E-mail I’ve Ever Received”
  simply brilliant! When will companies realise that corporate language is unnatural and hinders communication. Speak like humans plz. Thnxsbaix
  (tags: amazon communications customer human language)
• tacit: Polyamory and crime on the Internet
  this is interesting even for non-techies like me
  (tags: web technology spammers google security)

• YouTube – Kant Attack Ad
  genius. hm, perhaps ads are not the best format for a debate. something tells me that’s NOT going to stop presidential candidates.
  (tags: kant advertising neitzsche funny)
• Resolver Systems: Welcome to Resolver Systems
  is this any good?
  (tags: spreadsheet applications)
• The Excellent Adventure » Never Do Anything Differently
  wonderful background story to last Saturday. Didn’t much notice plan was derailed, had fabulous time. Many thanks to Laureen, Jason and Beverly for great sailing.
  (tags: travel laureen sailing boat bay westcoast US)
• Eight business technology trends to watch – McKinsey quarterly
  (tags: technology trends business mckinsey)
• Canadian DMCA cancelled (again) (for now) – Boing Boing
  boing boing manages to postpone or cancel the Canadian version of DMCA?
  (tags: copyright Canada DMCA corydoctorow legislation)
• GoodURLBadURL.com
  URL hygiene. this is great and potentially useful. And a lot of it commonsensical, of course.
  (tags: URL web userfriendly)
• Comment is free: Labour’s decade is liberty’s best since the vote was won
  arrogant, disingenuous article but that’s to be expected. The comments are what make this worth reading. no more political propaganda without readers’ response attached to it!
  (tags: politics jackstraw freedom UK propaganda guardian context)
• YouTube – dove evolution
  the famous video about ad ‘beauty evolution’
  (tags: dove video evolution)
• Social Marketing: How Companies Are Generating Value from Customer Input – Knowledge@Wharton
  A fter “the blogging community had revolted” against the company’s products, Dell “figured out that power had shifted. Dell embraced its customers, and now it listens to them.” For evid…
  sharedcopy: http://r8.sharedcopy.com/73k4ei8#shcp2
  (tags: dec_07 knowledge.wharton.upenn.edu)
• Memoire Vive .org – Nouveaux usages, nouveaux médias : LeWeb3: Doc Searls – The User is the platform of the future
  (tags: VRM docsearl silos platform lebweb3)

• The Economics of Content – Zuckerberg: I Apologize
  (tags: facebook beacon privacy business)
• Facebook | The Facebook Blog
  apology from Mark Zuckerberg
  (tags: facebook privacy beacon apology zuckerberg)
• Grace Blue – Bringing together the world’s best – Bringing together the world’s best
  flash is evil, more on that later
  (tags: flash contact)

• The creative process (Scripting News)
  “if it worked, people are creating in ways they weren’t before. That’s the gratification available to creativity. These days it’s rarely rewarded with money. Okay, that’s the way it goes, and in some sense is the way it’s always been.” Amen
  (tags: davewiner VRM RSS creativity gratification)
• Casting in late 2007 (Scripting News)
  relevant for what I will be doing next
  (tags: RSS davewiner VRM)
• Scripting News: What is codecasting?
  this is awfully close to the approach we have been talking about at IIW. a marvellous coincidence or just real demand for such things is becoming more widespread.
  (tags: VRM RSS codecasting davewiner)
• Paolo Valdemarin Weblog
  cool idea, again more demand for genuinely user centric apps. to me portability is equally important as ‘aggregation’ in one interface.
  (tags: socialnetwork socialgraph contacts VRM user-centric)
• Scripting News: 5/28/2006
  more interesting stuff to watch. Also: “There was no chicken and egg at first, we needed both a chicken and an egg (and a frying pan too).”
  (tags: davewiner RSS opensource)
• Paolo Valdemarin Weblog
  integration of apps is not the answer, the user is the point of integration
  (tags: socialnetwork inteoperability integration VRM user-centric tools)
• The Gen Y Design Guide by Bruce D. Temkin, Ross Popoff-Walker – Forrester Research
  no idea if it’s any good but looks interesting. for those who still need to convince their troglodyte bosses that times are a-changing
  (tags: genY design digitalnative forrester)
• SmugMug Automatically Scales Photos and Video, Supports High Definition Video
  also heard someone raving about it last week, smugmug is generating some good vibes
  (tags: smugmug photosharing UI photos video)
• Will Fav.or.it get me off of Google Reader? « Scobleizer — Tech geek blogger
  (tags: RSS applications readers feeds google Fav.or.it)
• Will new Blog Council help big companies get small conversations? « Scobleizer — Tech geek blogger
  But, seriously, here’s where corporations go wrong: they don’t get the value of seemingly unimportant conversations. Here’s a test. Visit a Best Buy store. Now imagine that store w…
  (tags: dec_07 scobleizer.com)
• How Technology Almost Lost the War: In Iraq, the Critical Networks Are Social — Not Electronic
  the magic of networks works outside facebook, y’know
  (tags: security iraq networks)
• Ton’s Interdependent Thoughts: Federating Social Networks
  people want their own data. indeed! this is what VRM starts from
  (tags: VRM data portability socialnetwork)
• Blog Council
  eek! good luck to them. blogs, if done right, have a potential to implode a corporation. just so you know.
  (tags: blogs corporate blogcouncil)
• Ross Mayfield’s Weblog: Enterprise Social Software doesn’t get you laid, it gets you promoted
  And with due bravery to buyers about the actual return with users are served. Step out of the feature matrix. Also recognize that control instincts lead to unusable crap that i…
  sharedcopy: http://r7.sharedcopy.com/3g6o1lm#shcp1
  (tags: dec_07 ross.typepad.com)
• Creating great UIs for clients | ScobleShow: Videoblog about geeks, technology, and developers
  love the interview until I visiting EffectiveUI site. it’s all in evil Flash!
  (tags: UI scoble user-centric)
• Sky picks up a few tips from Facebook….. – broadstuff
  privacy is not a trade-off or give and take between ‘consumers’ and companies
  (tags: privacy sky data user VRM broadstuff)

• BW Online | November 21, 2002 | Wanna See My Personal Data? Pay Up
  personal data becoming sexy not just to advertisers and marketers (link from gammydodger at IIW)
  (tags: VRM data IIW chrisdown privacy)
• Thoughts of selling personal data | Imagine a World
  reading on personal data (from gummydodger)
  (tags: personaldata VRM privacy marketing)

• Microformats: More Meaning from Your Markup [HTML & XHTML Tutorials]
  featured in many IIW conversations
  (tags: microformats web2.0 applications)

The Web is just a cute hack.
-Bob Frankston in a conversation at Internet Identity Workshop in Mountain View.

• Do You Sociate?
  Met Jerry at the VRM session at Google
  (tags: blogroll VRM)
• social-network-portability – Microformats
  yep, the need is there, but closed platforms and silos won’t meet it.
  (tags: socialnetwork data portable privacy VRM)

This is the story behind the cafe in Mountain View, CA I am about to walk and have decent coffee (please read the whole thing):

Hours curled up into days and days into months and Chaput found himself growing weary of his new title. The cosmos were a dry, corporate workplace. The coffee was crappy and his coworkers would never shut up about the stupid little things their babies did. He longed for the adventure of yore. Chaput called upon his old friend, the golem, for help. The golem agreed, but only on one condition: Chaput could never abandon him again. After a period of contract negotiation and hardcore brainstorming, the two agreed the best future for them both was to conquer the dark, trembling arts of the Qahwat al-Bunn (wine of the bean, or coffee, for our non-Arabic base).

And yes, you heard me right. Walk!

Thanks to Ben for introducing me to it.