On trying to reach a human being at Google:
As far as I can tell, it is impossible. After
hours of nasty interaction with the pool of receptionists, I was
finally told to send an e-mail to receptionist-45@google.com, with the
subject line ‘cloud’ for some reason, and explain the situation. I did
so. That was last week. Still no reply, and the problem still plagues
us.
Google doesn’t actually employ any people, all ‘employees’ are virtualised, but with really user-friendly interfaces. Just don’t try to talk to them…
If it is not the case, this is not a good sign… I recall Doc Searls talking about Google with its internal blogs as ‘breathing its own fumes’. How very apt.
Matt
on Mar 1st, 2007
@ 11:49 am:
I contacted the Google News team the other day and received an immediate, and hugely helpful, reply. I was very impressed! (Furthermore, I’m based at Microsoft..).
Adriana
on Mar 1st, 2007
@ 11:56 am:
That is cool… perhaps Google News does employ real people. But how about the IP range geographical allocations department?